Working with the GraphQL API
Want to create custom workflows with your product? or create internal tools around customer feedback flows with UserVitals? Our API is the best way to do that. Push customer feedback from any platform
UserVitals's public API is built using GraphQL. If you're new to GraphQL, Apollo has resources for beginners. The official documentation is another good starting point.
UserVital's GraphQL endpoint is:
https://api.uservitalshq.com/v1/
It supports introspection so you can query the whole schema.
Right now we support API key authentication.
A Personal API key is the easiest way to access the API. They can be created in Settings -> API. To authenticate your requests, you need to pass the newly created key as an
Authorization header:curl \
-X POST \
-H "Content-Type: application/json" \
-H "authorization: Bearer <Replace this with your API Key>" \
-H "auth-provider: custom" \
--data '{"query":"query { me { id name email imageUrl} }"}' \
https://api.uservitalshq.com/
We recommend using a GraphQL client to introspect and explore the schema.
Insomnia is a free HTTP client that supports GraphQL. GraphQL Playground from Prisma is a dedicated GraphQL client that also has a desktop app.
Point the GraphQL client to the API endpoint:
https://api.uservitalshq.com/
Once you have your client installed, you can start making queries (read) and mutations (write) to the API.
To get information about the authenticated user, you can use the
me query:query {
me {
id
name
email
}
}
To create a new message, we'll need to create a mutation:
mutation {
createMessage(input: {
title: "Mesage from API",
content: "Some content",
customerName: "Sarah Lee",
customerEmail: "[email protected]",
sourceUrl: "https://secure.helpscout.net/",
status: UNREVIEWED,
labels: ["Urgent"]
}) {
id
title
contact {
id
email
name
}
labels {
label {
name
}
}
status
content
}
}
This mutation will create a new message and return it's requested fields if the call was successful. In this call - it will create a message, assigned to a customer called Sarah Lee, with the status of
UNREVIEWED and assign a label called Urgent (A label that was already created from the settings page)Only a title and content are required fields. If customerName or customerEmail is not provided then the message will be assigned to Anonymous. The status defaults to unreviewed if not specified. You can provide a list of labels that will be assigned to the message, provided the label already exists in your workspace.
If you run into problems or have questions or suggestions, you can join our customer Slack or send us an email at [email protected]. Both options are available through the UserVitals app.
Last modified 1yr ago